Peninsula Committee Task Force Holds First Meeting

I was pleased to attend with Mayor Finall the first meeting of the new Peninsula Committee Task Force, a sub-group of the Tri-Municipal Council comprised of the three Peninsula municipalities (Central Saanich, North Saanich and Town of Sidney). North Saanich Mayor and Council appointed me as Council representative on the Task Force to work with Mayor Finall and other municipal Mayors, their Council representatives and senior staff in addressing specific concerns of mutual interest, such as: the McTavish Road interchange; and, the need for affordable employee and farm-workers' housing recently identified by the Peninsula Chamber of Commerce. I will keep you posted on our progress.

North Saanich Residents’ Association Has Strong Turn-out To Its Annual General Meeting

Once again, I attended the North Saanich Residents' Association (NSRA) annual general meeting held this week. Despite sharing the evening with the NHL play-offs and Vancouver Canucks, there was a strong turn-out to the meeting; one of the largest I've seen in the past few years. Mayor Alice Finall was the keynote speaker and North Saanich Fire Chief Gary Wilton made presentations on outdoor burning and emergency services in the District.

Mayor Finall gave a comprehensive summary of activities, events and priorities since her inauguration in early December 2008 and it seemed that the audience was favourably impressed. As you know, the NSRA produces the Heronwatch, a newsletter mailed to every household about two or three times a year. The Association also hosts an All Candidates' Meeting during every municipal election that always packs in the public in big numbers. The Association is also a good source of information and political comment, so good in fact that their membership has increased to approximately 200 households this year. Their Board of Directors remains the same, with Geoff Orr as President. I am a former Board Director and I can tell you that if you want to know and understand more about community issues here in North Saanich and on the Peninsula, then I recommend joining the NSRA. For more information about them, please contact Dee Bailin at 250-656-4747.

New Customer Service Questionnaire For North Saanich

Last year I talked about the possibility of conducting a customer service survey questionnaire to assess the quality of our municipal services, including customer relations. Private and public sector organizations routinely use customer or client survey feedback to evaluate level, quality and planning of services, including customer relations. I suggested putting a drop box in each of the two reception areas at the Municipal Hall where completed surveys could be dropped off by the public following their interaction with staff and services. I am pleased to tell you that as of this week, such a process is being developed and will be implemented soon. Thanks to Charlene Nash, our Executive Secretary/HR Assistant, she has already drafted a sample survey questionnaire for Council's review and feedback. Please be sure to watch for the questionnaires and drop boxes when you are next at the Municipal Hall and please take the time to fill them out. Your input will be very helpful in guiding the municipality on how to better serve you the residents and other members of the public. If you have any questions, please do not hesitate to call me 250-656-3205 or to contact Charlene Nash at 250-656-0781.